Commerce software for the whole operation.
We connect product discovery, inventory, fulfilment, and service into one reliable customer journey.
Teams we have worked with
What we do
Product discovery
Search and recommendations that understand customer intent and return products that can actually be bought.
Inventory and availability
One view across warehouses, suppliers, bundles, lead times, and evidence quality.
Orders and fulfilment
Clear state from checkout through allocation, dispatch, delivery, return, and refund.
How we do it
- 1
Choose the journey
Start with one valuable path such as discovery, availability, or returns.
- 2
Unify the facts
Resolve product, stock, price, customer, and order data into a trusted view.
- 3
Ship into the store
Build inside the current commerce stack and measure the complete journey.
- 4
Improve from behaviour
Use searches, exceptions, conversion, and service outcomes to extend it.
We work on the revenue leaks hidden between platforms.
Integration gaps
Storefront, ERP, warehouse, carrier, CRM, and payments joined without another brittle source of truth.
Slow decisions
Useful operational signals for pricing, merchandising, purchasing, and support teams.
Service load
Give customers and agents accurate order and product answers before a ticket starts.
What you'll achieve
Natural-language shopping
Turn a plain-English need into grounded results, filters, and real product links.
Merchandising assistance
Draft and enrich catalogue content with source fields, review rules, and measurable coverage.
Operational agents
Handle repeatable order, return, and catalogue work inside fixed permissions.
Common questions
Do you replace the commerce platform?
Usually not. We first build the missing capability around the storefront, ERP, warehouse, and payment systems already carrying the business.
Can AI product search stay grounded in the catalogue?
Yes. Retrieval limits the answer to real products and current fields, while evaluation checks that important constraints survive the conversation.
Can you handle supplier-held as well as warehouse stock?
Yes. The useful model records where an availability claim came from, when it was observed, and how confidently it can be promised.
Services for e-commerce teams
Tell us what you need built.
A 20 minute call is enough to work out whether a pod fits. The first week of work is defined on that call.